20070722

Bad Blogger, Bad Service

I have been a really bad blogger... NO REAL POSTings for a while... been unemployed to employed... to wanting to be unemployed... haven't really taken stock for awhile and its not that there aren't issues that i dont want to RANT about.


When I hear people talk about it on Radio or read another blog I sometime lose my own zeal to write on it bcause others are already voicing opinions that I may already have.

This BLOGGIN thing does really take time... time I sometimes dont give myself... i wanted to talk about the Steelpan Revolution thing but I get caught up in listening to Anil & Sprang on the Power Drive... I also wanted to applaud Adrian Barrath on taking a stand with the Choc'late Awards.... good for u... too many ppl doh take a stand fuh dey beliefs, and then stand by them... even ifs he still let someone collect on your behalf... and you already say "u eh wa it"

and after reading Denzil Mohammed's blurb in d Guardian today i would really say that Customer Service nowadays eh like longtime... I had the PLEASURE of selling myself a product on Friday. I had to beg the gyul in d store to assist. I really need the item and had scoured the socalled Computer Stores in Trincity Mall and finally saw the item lurking at the back of a showcase.

I axe d gyul wat were d specs an she proceeded to look around.. as if I axe sumbody else... the reaction was less than polite... if u doh know what i axing bout say so... STEUPS... I was dunn in a BAD mood... tired and hungry... so she eventually unlocked the showcase and pull d item from the back, holding the box in her hands she just stares at it, hoping that it would speak and say "YES, I am what he is looking for."

I then saw that the box had my required specifications on it, but I had previously returned a similar product bcause the insides didnt match the outsides... NO it wasnt the same store... and that one actually had very polite staff (Super Tech in Tunapuna, by Auzonville dey)... I digress... so the box was opened and contents start to come out but the sales gyul still eh know what she lookin for so she was SPINNIN' TOP IN MUD... I am pretty pissed by now... I really need the ting... if i cudda wait i wudda go by Super Tech... So I take the contents and am pleased to see that it is what i require... so time to pay... I draw fi my wallet and the gyul immediately tells me go on the otherside of the register... I wonder Y? as I begin to move around I start to pull out my Credit Card and then she remarks, "OH, you paying by VISA!" yeah she tort it was LINX and was directing me to the dongle to punch in the digits... Transaction complete I still say THANKS cause I was thankful to get what I went for...

As a customer I also have to be polite as it should have a positive effect, most times anyway, on the interaction between me and the seller. I have seen customers treat staff in a terrible manner as well.

So... is either you train your staff or really decide what you selling... Laptops and related items or 24" rims, Car amp and Speaker... you already have BAD SERVICE on the SkyBox side...

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